Feedback about subway or bus service, MTA employees, subway advertising, or the MyMTA app.

You can submit reports online or by phone to the MTA about:

Requesting a transit delay verification.

Using the One Metro New York (OMNY) contactless fare payment system.

Buying or replacing MetroCards, including Reduced-Fare MetroCards.

Schedule, fare, route, and trip planning information, including service delays or changes.

You can get information online or by phone from the MTA about: The Metropolitan Transportation Authority (MTA) manages public transportation in New York City.

Neighborhood Area Map Complaint to report an issue with bus countdown timers.

School Transportation for information about student fares.

Fair Fares NYC for information about the discount MetroCard program for low-income New Yorkers.

Customers traveling on Presidents’ Day should check Saturday schedules, lines and routes by using the Trip Planner function on mta.info or calling 511 between 6 a.m. There are many routes that either do not operate on Saturdays, or do not run on part of the route or at certain hours. Buses in New York Cityīuses operated by New York City Transit and the MTA Bus Company will operate on Saturday schedules. Q trains will run between 57th Street-7th Avenue and Coney Island-Stillwell Avenue. M trains will operate between Myrtle Avenue-Broadway and Metropolitan Avenue. J trains will operate between Jamaica Center and Chambers Street.

The 6 and 7 express trains, the rush hour Rockaway Park A, the entire B, the 179th Street E and skip-stop Z lines will not be running. 5 trains will run between Dyre Avenue and Bowling Green and will not run to Nereid Avenue. Metropolitan Transportation Authority (MTA) trains and buses will operate on special schedules in observance of Presidents’ Day on Monday, February 20.

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